Operations

Personas

Every Ops menu, what it is for, and the order to learn it

Operations packs unlock the sidebar groups you see in the live app: Operations, Catalog, Organization, Team, and Settings. Your pack may hide items you do not need.

Use this page as a feature-by-feature tour that matches the Ops chrome.

Operations group

Feature	Purpose	Typical actions
Reports	Incoming issues and confirmations	Triage, open detail, assign, close
Jobs	Work already in flight	Watch started jobs, follow up stuck proofs
Request receptacle	Campus asks for a new bin or placement	Review requests, turn approved asks into catalog work

1. Open Reports. Sort by newest or most confirmed.

2. Open one issue. Compare photos, bin code, and confirmations.

3. Assign a crew from Jobs or the report action your campus uses.

4. When proof arrives, verify and close.

Open reports

Open jobs

Request receptacle

Catalog group

Feature	Purpose	Typical actions
Bins	Physical assets and public codes	Create, edit placement, print labels, retire
Learn	Student-facing guides with colorful accents	Draft, publish, feature on Learn home
Campuses	Map places inside your institution	Add sites, keep names clear for reporters
Waste streams	Organic, recyclable, general, and local streams	Keep labels honest for place sheets

1. Open Bins and find a training bin by public code.

2. Open Learn and skim one published guide the way a student would.

3. Check Campuses and Waste streams so map labels match reality.

Open bins

Open Learn admin

Open campuses

Waste streams

Learn accents

Organic, recyclable, and general colors in Learn should match what students see on the map and in this handbook.

Organization group

Feature	Purpose
Faculties	Academic units used for context and rankings
Departments	Finer units for onboarding and normalized leaderboards

1. Confirm faculty and department names match how the registrar talks about the campus.
2. Avoid renaming mid-semester unless Operations agrees on the communication plan.

Open faculties

Open departments

Team group

Feature	Purpose
Staff	Invite people and attach packs
Roles & permissions	Define packs of capabilities (and scopes when used)

1. Open Roles & permissions. Read what each pack unlocks.

2. Open Staff. Invite a training account with Map only first.

3. Sign in as that person and confirm the right surfaces appear.

Open staff

Open roles

Settings group

Feature	Purpose
Brand	Logo and campus visual identity in product chrome
Website	Public site copy your school controls
Labels	Printable bin tags and related print settings

1. Review Brand so the live app matches handover artwork.
2. Skim Website copy for outdated campus names.
3. Print one label for a training bin and check the QR in the field.

Open brand

Open website

Open labels

Insights extras (when granted)

Some packs also show Analytics, Leaderboard, or Impact under Operations. Use them for weekly review, not for day-one triage.

Analytics

Leaderboard

Ops impact

Operations triage issues, assign work, and close the loop.

Try this:

Learn Ops in this order: Reports → Jobs → Bins → Staff → Roles. Catalog polish and Brand can wait until the daily loop runs cleanly.