Operations day to day

Operations

Triage, assign, verify, and keep the catalog honest

Operations turns raw reports into finished work. Your menus only show what your access pack allows, so two ops users may see slightly different sidebars.

Common weekly rhythm

Cadence	Focus
Daily	New reports, assignments, stuck jobs
Weekly	Leaderboard and impact review
As needed	Bin labels, Learn articles, staff invites

Operations triage issues, assign work, and close the loop.

Work areas

For the full feature-by-feature Ops tour (Reports, Jobs, Request receptacle, Bins, Learn, Campuses, Waste streams, Faculties, Departments, Staff, Roles, Brand, Website), read Operations persona.

• Reports and jobs: triage, assign, follow up, close
• Bins and catalog: codes, placement, directions, waste streams
• Learn: guides that match the colorful cards students already know
• Organization: campuses and academic units as your school configured them
• Team and roles: invites and access packs
• Brand and labels: logo, public site copy, printable bin tags

Assignment rule of thumb

Prefer one clear owner. Use confirmations as urgency signals. Close only when proof matches the problem, or when a valid not cleaned outcome is recorded.

1. Open reports and sort by newest or most confirmed.
2. Assign a crew and note the bin code in your standup.
3. When proof arrives, compare it to the original photos, then close.

Open reports

Open jobs

Open bins

Open Learn admin

Try this:

Pin this handbook beside Operations during the first two weeks after handover. Click every Open in app button once with your real account.