Access packs: who can do what

Getting started

Permissions are packs, not job titles

You give people a named pack of permissions. Your school chooses the names. The product opens Map, Field, or Operations based on what that pack allows.

Example packs (rename freely)

Pack idea	Typical access
Campus reporter	Map, report, personal impact, Learn
Field crew	Assigned jobs, start, proof
Operations	Assign, close, bins, Learn content, team
Observer	Insights and map without changing jobs
Map only	Locate bins without reporting tools

Access packs decide who can map, report, clean, or manage.

App areas you may see

• Map: find bins and begin reports
• Field: job queue for crews
• Operations: dashboards, catalog, staff, settings
• Platform: only for Track Clean staff who support many schools

Same colors as Learn

Organic brown, recyclable blue, and general stone accents in this handbook match the Learn guides in the app, so training materials feel familiar.

Practice

1. Open Roles and review the packs your school already has.
2. Open Team and see who holds which pack.
3. Invite a training account with Map only, then sign in and notice which menus disappear.

Open roles and permissions

Open team

Staff sign in

Try this: Train new staff on a Map only pack first. Add reporting or ops packs after they are comfortable on the map.