Operator handbook
Learn by doing
Run TRACK CLEAN with confidence
This handbook teaches campus teams how to find bins, take reports, assign cleanup, and prove the work. Each chapter ends with a button that opens the matching place in the live app.
Who this is for
- Operations leads who assign and close issues
- Field crew leads who clean and submit proof
- Staff who only need the map or light reporting
- Track Clean contacts handing a campus over to the school
It is written so you can learn while you read. You will see short lessons, colorful callouts (the same accent language as Learn in the app), and illustrations. You will not find hosting secrets or database details here. Those stay in your private handover pack.
How to use each page
- Read the story of the flow.
- Study the illustration and the tip box.
- Press Open in app to practice in the product.
- Come back if something feels unclear.
What you will master
| Chapter | You will learn |
|---|---|
| Overview | The daily loop from notice to close |
| Your institution | How campuses stay separate |
| Access packs | Who can map, report, clean, or manage |
| Personas | Feature-by-feature tours for guests, reporters, field, ops, observers, platform |
| Map and report | Guest flow, photos, confirmations |
| Field jobs | Start, proof, and good crew habits |
| Operations | Triage, catalog, team, and brand |
| Support basics | What to ask when a report seems missing |
| Platform | What only Track Clean platform staff do |
| Sign-off | Checklist before calling handover done |
Start with Overview, then pick your persona under Personas and click along in the app.
Try this: Open the map in another tab while you read so every Open in app button becomes practice, not theory.